Rekiddle - Seller Terms & Conditions
Last updated: 9 July 2026
These Seller Terms and Conditions ("Terms") govern your agreement with Rekiddle Limited ("Rekiddle", "we", "us", "our") when you submit products ("Products") for sale via our online consignment platform ("Platform"). By filling in our Intake Form, you agree to be bound by these Terms. We may amend these terms from time to time. Every time you wish to use our Platform, please check these terms to ensure you understand the terms that apply at that time.
1. Eligibility to Sell
1.1 You must be at least 18 years old and legally capable of entering into binding contracts.
1.2 You must be the legal owner of all Products you supply, with full authority to sell them. Products must not be stolen, subject to finance agreements, or otherwise encumbered.
1.3 You confirm that you are resident in the United Kingdom (unless otherwise agreed in writing).
2. Product Safety, Compliance and Authenticity
2.1 You warrant that all Products you supply:
2.1.1 are genuine and not counterfeit;
2.1.2 are not, to your knowledge, subject to any product recall, prohibition, or safety notice;
2.1.3 are free from defects that could cause injury or harm when used in accordance with the manufacturer's instructions.
2.2 You agree to provide accurate manufacturer and model information, including serial numbers if applicable, to enable us to identify the manufacturer.
3. Product Description and Condition
3.1 You are responsible for ensuring that all information you provide about a Product is true, accurate and complete.
3.2 We will inspect, grade and describe Products for sale based on our assessment. Our grading is final and binding for the purpose of promoting the Product, but it does not release you from responsibility for the Product's quality, safety or compliance.
3.3 Where Products are sent to us by post rather than collected, you are responsible for ensuring adequate packaging and for arranging appropriate postage. Risk in the Products passes to us only on receipt at our premises, and our assessment under clause 3.2 will be based on their condition on arrival. We accept no liability for any loss or damage occurring prior to receipt.
4. Inspection and Acceptance
4.1 We will inspect all Products before listing them for sale.
4.2 We may reject any Product at our discretion, including if we suspect it is unsafe, counterfeit, incomplete or fails to meet our quality standards.
4.3 Rejected Products will be returned to you at your expense, or disposed of if unsafe and not collected within 28 days.
5. Appointment as Sales Agent and Supply of Products
5.1 You appoint us as your exclusive agent to promote and sell the Products on your behalf on these Terms, and we accept the appointment on those terms. We will not disclose your identity as principal to any customer, subject to clause 7.1.
5.2 We are authorised by you to negotiate and conclude contracts for the sale of the Products in your name and on your behalf, without prior reference to you.
5.3 We shall:
5.3.1 act towards you conscientiously and in good faith and not allow our interests to conflict with the duties that we owe to you under these Terms and the general law;
5.3.2 comply with all your reasonable and lawful instructions from time to time concerning the marketing and sale of the Products and generally perform our obligations as agent in your best interests; and
5.3.3 use all reasonable endeavours to promote the Products with all due care and diligence.
5.4 You authorise us to:
5.4.1 issue invoices on your behalf relating to contracts for the sale of the Products concluded by us;
5.4.2 collect payment from customers on your behalf under contracts for the supply of the Products concluded by us.
5.5 We shall refurbish and clean the Products and prepare them for resale and keep the Products in conditions appropriate for their storage.
5.6 Title to the Products shall not pass to us such that we shall not become the owner of any Products but shall store and manage such Products in accordance with sound commercial principles.
6. Pricing and Commission
6.1 We will agree a commission structure with you before listing. Any quoted prices are provisional and may be adjusted as part of our pricing strategy (including discounts, promotions or offers).
6.2 Your payout will be proportionately adjusted based on the final net sale price received. Commission and any VAT or other tax applicable to it is deducted from the sale price before payment to you.
6.3 Commission rates may vary depending on factors including product type, size, processing time and average time to sale. Our commission is calculated as a percentage of the total price paid by the customer for the Products (excluding VAT), at the agreed rates.
6.4 Payments are made one business day after the buyer's 14-day return period expires.
7. Disputes, Recalls and Safety Actions
7.1 We will primarily deal with any queries of the buyer, or with a buyer rejecting any Products supplied to them ("Dispute"). You agree to provide such assistance as we may reasonably request in relation to any such Dispute. In the event that any dispute cannot be resolved, we may disclose your identity to the buyer, in order for you and the buyer to resolve the Dispute. We will notify you in advance of such disclosure.
7.2 You must immediately notify us if you become aware that any Product you supplied becomes subject to a recall, prohibition or safety notice.
7.3 We may remove such Products from sale and arrange return or disposal at your cost.
7.4 You agree to reimburse us for any costs we reasonably incur in connection with a recall or safety action affecting your Product.
8. Your Use of Our Platform
8.1 You agree to use all reasonable security practices to prevent unauthorised access or damage to our Platform. These practices include but are not limited to:
8.1.1 making sure any devices you use to access our Platform have up to date anti-virus protection and not introducing any viruses into our Platform;
8.1.2 ensuring that your log-in details and passwords for our Platform are changed as and when prompted by our Platform; and
8.1.3 telling us immediately if you think that log-in details or passwords are being or may be used in an unauthorised way or that the security of our systems has been compromised in any other way.
8.2 Except as permitted by any applicable law which you and we can't agree to exclude, you mustn't:
8.2.1 attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of our Platform in any form or media or by any means;
8.2.2 attempt to de-compile, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of our systems;
8.2.3 access all or any part of our Platform to build a service which competes with it; and
8.2.4 use our Platform to provide services to third parties or allow or assist third parties to access our Platform.
9. Platform Availability
We aim to make our Platform available to you and to customers on a 24/7 basis. We reserve the right to take some or all of our Platform offline as reasonably required for routine and emergency maintenance or repairs. We'll give you as much notice of such downtime as is reasonably possible. All communications using the internet may be affected by events outside our reasonable control.
10. Personal Information and Data Protection
We collect and process personal information in connection with your use of the Rekiddle platform. This includes information needed to manage your seller account, process payouts, communicate with you, facilitate collections and returns, and comply with our legal obligations. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. Please review it carefully.
11. Liability and Indemnity
11.1 As between us, you are fully responsible for any loss, damage, injury or death caused by a Product you supplied, whether arising from defect, non-compliance or misdescription.
11.2 To the extent that the benefit of any warranties made by the manufacturer or previous seller of the Product to you can be assigned to the buyer, you shall, if requested by the buyer, assign them to the buyer.
11.3 You agree to indemnify, defend and hold us harmless against any claims, liabilities, costs, damages and expenses (including legal fees) arising from:
11.3.1 a breach of these Terms by you;
11.3.2 any Product you supplied causing harm;
11.3.3 any misdescription or omission regarding the Product's condition, origin or compliance provided by you;
provided that you will not be liable under the indemnity given in this clause 11.3 to the extent that any losses result from our breach of these Terms, negligence or wilful misconduct.
The indemnity given in clause 11.3 survives termination of these Terms.
12. Our Liability to You
12.1 Subject to clause 12.2, we're not responsible for losses you suffer caused by us breaching this contract if the loss is:
12.1.1 Unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it.
12.1.2 Caused by a delaying event outside our control. If our provision of our services is delayed by an event outside our control, we contact you as soon as possible to let you know and do what we can to reduce the delay. As long as we do this, we won't compensate you for the delay, but if the delay is likely to be substantial you can contact our Customer Service Team at hello@rekiddle.com to end the contract.
12.1.3 Avoidable. Something you could have avoided by taking reasonable action.
12.2 Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud or any matter that cannot be excluded under law.
13. Term and Termination
13.1 These Terms apply from the date you first submit Products to us and continue until terminated.
13.2 Either party may terminate at any time by giving written notice. Termination will not affect rights or obligations already accrued.
13.3 We may immediately terminate if you breach these Terms, if you don't, within a reasonable time of us asking for it, provide us with information or cooperation that we need to promote the Product, or if, in our opinion, your conduct may damage our reputation.
13.4 Upon termination, we may return unsold Products to you at your cost, or dispose of them if uncollected within 28 days.
14. General
14.1 If we choose to waive any particular right which we have under these Terms on any particular occasion this does not prevent us from exercising that right on another occasion.
14.2 If any part of these Terms is held by a court of law (or similar forum) to be invalid or unenforceable, this shall not affect the validity or enforceability of the rest of these Terms.
14.3 We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
14.4 Our Platform is directed to people residing in the United Kingdom. While our Platform is accessible globally, we do not represent that content available on or through our Platform is appropriate for use or available in locations other than the United Kingdom.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except, where you are a consumer, if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
By submitting Products to us, you confirm that you have read, understood and agree to these Terms.