Rekiddle is a resale platform for premium baby gear, helping families save time and money while protecting the planet. Rekiddle keeps baby gear in use and out of landfill by making secondhand shopping safe, simple, and convenient for families. By removing the trade-offs of quality, safety, and trust, we help parents embrace resale as the default choice — reducing waste, saving money and cutting the carbon footprint of early childhood.

We sell preloved baby gear, either on behalf of families who consign their items with us or from stock that Rekiddle owns directly. Whether consigned or owned, every item is carefully inspected, cleaned, and graded before sale. All products are sold “as described” based on their condition.

Rekiddle is a consignment store specialising in preloved and open-box baby gear. Families send us items they no longer need, and we take care of the rest — from inspection and cleaning, to safe storage and delivery to your doorstep.

We carefully check every item against safety recall information, inspect it for quality, and sanitise it before it goes on sale. That way, you get the convenience of shopping secondhand with the peace of mind that each product has been through our quality process.

We take reasonable steps to check safety, including looking at public recall lists, and we don’t knowingly list recalled products. But because these are pre-owned goods, we can’t guarantee they are completely free from defects.

It’s important that you:

• Read and follow the original manufacturer’s instructions,
  
• Make sure the product is suitable for your child’s age/weight, and
  
• Check for any relevant safety notices.

Rekiddle is a resale platform that helps both individual sellers and Rekiddle itself sell pre-owned items. Some inventory is owned by third-party sellers, while some is owned and sold directly by Rekiddle.

When you purchase an item from a third-party seller, Rekiddle acts as a commercial agent on their behalf. This means we are authorised to conclude the sale and collect payment for the seller. Your payment to Rekiddle is treated as full payment to the seller — they don’t need to invoice or collect payment from you separately.

To protect both buyers and sellers, Rekiddle holds funds for 15 days after your order, in line with our return policy. If no return is initiated, the seller receives their earnings. For Rekiddle-owned inventory, your purchase is processed directly by us.

Every item we receive goes through a multi-step preparation process:

• Initial inspection – we check for visible signs of damage, missing parts, or excessive wear.
• Basic functionality and completeness check – where possible, we follow manufacturer guidance to confirm that key components are present and that the item appears to function as intended.
• Cleaning and sanitisation – we clean items so they are safe and ready for use.
• Condition grading – any imperfections are noted in the product description, and photos provide a clear reference so you know exactly what you’re buying.

We take reasonable steps to ensure items are safe, functional and accurately described before they are listed. However, as all products are pre-owned, they may show signs of use and we cannot guarantee they are free from every defect or suitable for your particular needs.

We grade each item based on the definitions below. Any imperfections are clearly outlined in the product condition notes in the product description, and accompanying images provide a visual reference.

Open Box: The Product has never been used and comes with its original packaging with all parts included. The box has been opened, and there may be damage to it. Typically, these items are returns or display models.

Like New: The used Product shows minimal signs of use but will not have the original packaging. All parts are included. Any imperfections are minor, such as scuffs or scratches, and are not visible from a distance. Fabric may be creased from washing but is otherwise in perfect condition.

Gently Used: The used Product may have visible signs of use, such as scratches, loose threads or faded fabric. It will also have superficial marks but is otherwise undamaged and in perfect working order. The condition notes list the most significant imperfections or missing items.

If your item turns out to be faulty, damaged or misdescribed, you have the right to a refund, repair or replacement under UK law.

This applies even if it’s secondhand. Please contact us right away at hello@rekiddle.com if you have a concern.

We do not offer this at the moment. However, this may change. Please join our mailing list for the latest updates.

We take recalls seriously. Before listing, we check items against publicly available recall information and we do not knowingly sell recalled products. However, sometimes a recall may be issued after your purchase.

If that happens, here’s what you can expect:

• We’ll use reasonable efforts to notify you as soon as we become aware of the recall.
• You should stop using the product immediately and follow the manufacturer’s recall instructions (for example: returning it to the brand, obtaining a repair kit, or disposing of it safely).
• If the recall happens within our standard returns window, you may return the item to us for a refund.
• If the recall happens after the returns window, compensation is generally handled through the manufacturer’s recall process, not through Rekiddle.
  

Your child’s safety comes first, so we strongly recommend registering your product with the original manufacturer (where possible) to ensure you receive recall alerts directly.

We offer nationwide delivery across the UK. Your order will arrive in 2-4 days. Please note that our order cut-off time is 11 AM, Monday through Friday.

Items may arrive partially disassembled (for safer shipping). We follow the manufacturer’s instructions when disassembling.

It’s your responsibility to assemble the product safely and correctly using the original instructions.

Risk passes to you once the item is delivered, and ownership passes once you’ve paid in full.

We offer nationwide delivery across the UK. Your order will arrive in 2-4 business days. Please note that our order cut-off time is 11AM Monday through Friday.

You can track your order here.

We will deliver your order within 2-4 days. The delivery cost will be calculated at Checkout based on the parcel's size and weight (please see guidance below).

Weekday Delivery (Monday-Friday, cut-off at 16:00)

• Small - £4.95
• Medium - £7.95
• Large - £11.95

Unfortunately, you cannot change the delivery address once an order is placed. However, in some cases, we can cancel your order so you can place a new one. Please email us immediately at hello@rekiddle.com with your order number, and we will prioritise your request.

If you won’t be home for your delivery, our courier may attempt to deliver the package to your neighbour. Please get in touch with the courier directly if you want them to deliver to a preferred neighbour or leave the package in a safe place at your property.

We’ll always do our best to get your order to you on time. Sometimes, things beyond our control (like courier delays, strikes, bad weather) can cause disruption. We can’t be held responsible for delays outside our control.

Cancellation is possible on orders not yet fulfilled. Please email us immediately at orders@rekiddle.com.

You have a 14-day “cooling-off” period from the day you receive your order. During that time, you can cancel for any reason.

• We’ll refund your purchase price plus the standard delivery cost.
  
• You’ll need to cover the return postage unless the item is faulty or misdescribed.

Please enter your order information in our Returns Portal here to start a return. You can use our preferred delivery courier (with a small fee) or choose your own courier. Please note that the item must be in the same condition it was sent to you for a refund to be issued.