Sell on Rekiddle
It's easy & simple

Frequently Asked Questions

Why sell with Rekiddle?

We are a consignment store that specialises in quality-used and like-new baby gear. Our white-glove service takes the hassle out of reselling. All you need to do is send us a box of cleaned baby gear, and we'll take it from there.

Our services include:

  • Marketing your gear to our growing community of buyers
  • Handling buyer enquiries (and filter out scammers)
  • Photographing your items to showcase them beautifully
  • Storing your gear securely in our warehouse
  • Managing delivery to customers all over the UK

Have a question? Please email us at hello@rekiddle.com.

How do I prepare my item(s) for sale?

Before you send your items to us, please clean them thoroughly, remove all stains and odours, and use gentle, fragrance-free detergents.

Please ensure that all parts are complete and in working condition.

Please include the original packaging (box, bags, tags) and product manuals in the box if you have them.

Do I have to clean my item?

Yes. Before you send your items to us, please clean them thoroughly, remove all stains and odours, and use gentle, fragrance-free detergents.

If the items are not cleaned beforehand, we will charge a cleaning fee of £5 per item (excluding pram) and £20 per pram- deducted from the seller payout when the item sells.

What happens if my item doesn't pass the quality checks?

We carefully inspect every item to ensure it is fully functional and accurately described. If your item doesn’t meet our quality standards, we will contact you directly. You can choose to:

a) Have the item returned to you (a small processing and delivery fee applies), or

b) Donate to charity.

Please refer to our Seller Terms & Conditions (click here) for full details on item handling and liability.

How do I get paid?

Once your item sells, Rekiddle will process your earnings and remit the balance to you via our payment partner, Stripe, for a period of 14 days after order completion to account for our buyer return window.

A commission fee will be deducted to cover Rekiddle’s services and payment processing costs. Additional charges may apply based on item condition, processing or storage time. If any such fees are required, we’ll notify you in advance.

Appointment as Commercial Agent

You (the "Seller") appoint Rekiddle as your non-exclusive commercial agent to negotiate and conclude the sale of your items to buyers via the Rekiddle platform. Rekiddle is authorized to act on your behalf in respect of such sales, including the collection of payments from buyers.

Payment by a buyer to Rekiddle shall be deemed full and final payment to you, the Seller, and Rekiddle bears the responsibility for transferring those funds to you under the agreed payout terms.

Rekiddle will hold collected funds for a period of 14 days after order completion to account for our buyer return window. After this period, and provided no return or dispute has been initiated, Rekiddle will remit the net sale proceeds to you (after deduction of commission and any applicable fees) via your chosen payout method.

You agree that Rekiddle is not a trustee or escrow agent and that funds are not held in trust. Rekiddle acts solely as a commercial agent and not as a payment institution or money service business.

How do you set your pricing?

Based on the product model and condition, we determine the sell price using:

  • Market pricing,
  • Historical sales data,
  • Your suggested minimum floor price (optional).

We regularly review prices and may update prices, typically every two weeks, to reflect market trends.

What if my item doesn't sell?

At Rekiddle, our goal is to sell your item at a fair and competitive price, balancing both speed and value. We want to ensure your gear finds a new home without the constant back-and-forth or delays.

Here's how our process works:

  • Initial listing: We list your item at our recommended price, based on market data, condition, and demand.
  • Price Reviews: If a listing hasn't sold after one month, we may reduce the price by up to 10% every two weeks to increase its chances of sale. By sending in your item, you agree to this pricing approach.
  • After three months: If your items haven't sold after three months, we'll be in touch with the next steps. These may include: a) further price reduction to clear the item, b) return the item to you (a £15 processing fee applies), c) donate the item to charity (with your permission.

This approach allows us to optimise your chances of a sale, without requiring you to manage pricing decisions along the way.

How It Works

  • Sign Up to Sell

    Answer a few questions, and we'll email you a quote.

  • Send in Your Items from £5

    We'll send you a mailing label. Just pack everything in a box and ship it to us.

  • We Sell Your Item, You Get Paid

    Once your item passes our quality check, we'll list it for sale.